1. What is Pick Your Own Seat?
It is the easiest way for Shuls, Synagogues, and Temples to manage seating for the Jewish High Holidays, Rosh Hashanah and Yom Kippur. Shul Office Staff have used Pick Your Own Seat to save themselves many hours of time and frustration by letting us do the work for them. Whether your Synagogue is a large one with thousands of seats, or a small Shul with a few dozen seats, Pick Your Own Seat is for you.
2. How do congregants pick seats?
If your Synagogue has a website, you will get a box, called a SeatPicker, which can be customized, that will go on your website. Congregants will pick seats through that box. It is an extremely quick and easy process. If your Shul / Synagogue does not have a website yet, see below What if my Shul / Synagogue doesn't have a website?
3. What is a SeatPicker?
A SeatPicker is an interactive tool which allows Synagogue Members to pick their own seat for Rosh Hashanah and Yom Kippur. You can see a demo here. Your SeatPicker may be customized and tailored to match your website design. A Shul / Synagogue may have more than 1 SeatPicker if they use more than 1 Seating Chart.
4. Where does the SeatPicker go?
The SeatPicker for your Shul or Synagogue would usually go onto the Shul's website. The SeatPicker can be customized to match the design and layout of your website.
5. What if my Shul / Synagogue doesn't have a website? How can my congregants pick their own seats?
We have a solution for that. When you are setting up the SeatPicker(s), you should choose Hosting, and we will host your SeatPicker for you. You will receive your own page containing your Shul / Synagogue name as well as your SeatPicker. Congregants can still go and pick seats in the same easy and comfortable manner.
6. Why do I need Pick Your Own Seat? My Shul already has a seating program.
Pick Your Own Seat was designed to help Shul and Synagogue administrators with the seating. It allows congregants to pick their own seats. Pick Your Own Seat is meant to work with other seating programs. The seating information in your account can be integrated into your seating program and database software.
7. My Shul / Synagogue is not so large (yet). Do I really need Pick Your Own Seat?
Pick Your Own Seat is scalable and meant to help small and large Shuls & Synagogues alike. You only pay for the number of seats in your Shul / Synagogue. Most other seating programs and software charges the same for small Shuls and for large ones. We understand that small Synagogues should not pay the price of a large program.
8. How do congregants know which seat they are getting?
In the Seating Charts page, you will be able to upload a Seating Chart (Layout of your Shul). Each seat should have a number or name. Congregants will then know which seat they are picking.
9. How do I make sure my congregants pay for their seats?
In your Seating Dashboard, you will see all of the seats that congregants have requested. For each seat, you can decide to give it, give it when (s)he pays or deny the request. If you choose the middle option, the system will hold the seat until he or she pays for it.
10. What do I do if two congregants pick the same seat?
Once a seat has been requested, it will not show up on the list of available seats. It may be partially available (just for Rosh Hashanah or Yom Kippur). The only circumstance in which this may be a cause for confusion is if two congregants load the SeatPicker simultaneously and they both pick the same seat for the same availability (0.01% chance).
To combat that issue, every account comes with a complete Seat-Action Log. This log shows the exact time and date of every seat request and change that was made. This may be used to solve any discrepancies.
To combat that issue, every account comes with a complete Seat-Action Log. This log shows the exact time and date of every seat request and change that was made. This may be used to solve any discrepancies.
Any more questions? Free support is available via email or phone.
To get your FREE Year, please Register Your Shul or log in.

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